FAQs

Frequently Asked Questions

Click the + sign to see answers to common questions. If you need further clarifications, please feel free to contact me or book a call here

Q. Can I meet with you to discuss our project?

A. Of course! You are welcome to book a discovery call so we can e-meet via Zoom.

Q. What are your terms and how can I pay you?

A. For a website package, 50% down payment is required before I start a project and 50% after completion, before turn over.

For VA services, we can do a minimum of 10 hr package paid up front before we commence work.

Payments can be via Wise transfer, Local bank transfer to BDO/BPI or PayPal.

Q. What is the turn-around time for web development?

A. Between 1-2 weeks, provided that you have given the complete materials such as text copy, images, videos, graphics and any other pertinent details.

Q. Can I switch theII theme in case I change my mind?

A. Possible only if we haven’t started working on your website. Otherwise we will require additional payment should you insist for a new theme.

Q. Can I still make some changes after delivery of my website?

A. Sure. I allow 3-5 minor revisions such as colors, alignment, text, fonts and the likes as long as it does not require hard coding.

Q. Can I add other functionalities apart from what’s offered in the package?

A. Yes, but depending on the work involved, there might be additional fees.

Q. Can I change my logo if I don’t like the basic text?

A. Absolutely, we can discuss what your ideas are and I can have it designed for you for a fee or you can provide me with one.

Q. Can you work with my current web developer / designer to finish my on-going project?

A. Unfortunately not. Years of experience taught me that the best practice is to build a website from the ground up. Any self-respecting web developer can understand this.

Q. I’m a blogger but I also plan on selling products later, is it possible to switch to an e-commerce site when I’m ready?

A. Sure, you just need to pick an e-commerce theme so that when you are ready to launch your products, we just need to add the shop products and get the payment processing in place.

Q. I don’t know how or have time to manage my site, can you still help me add products and pages in case I need more, after you deliver the project?

A. No problem. We can offer our VA packages to help you with website maintenance.

Q. What do I do if my website goes down?

A. Contact us and we will help troubleshoot it, we may or may not charge a fee – this depends on what the issue is.

Q. Why is my web page loading too slow?

A. There can be a variety of reasons why this happens – usually it’s caused by a plugin or too large files like images that haven’t been optimized.

Let’s work smarter, not harder.

Save Time

We can take over repetive or administrative tasks, giving business owners more time to focus on crucial tasks, such as developing new products or services, building relationships with customers and growing the business.

REDUCE STRESS

VAs are an excellent solution to reducing workload and stress. The less essential tasks that we take over gives business owners more time to focus on their core competencies and grow their business.

COST EFFECTIVE

Hiring a Virtual Assistant is more cost-effective than hiring a full-time employee as there are no additional expenses related to benefits, taxes, and other overheads.